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The CrunchCup Help Center

Need help with your order, or maybe you just want to say hi 👋, whatever the case, our customer happiness team is standing by. Just send us an email and we'll do our best to get back to you as soon as possible. 

How does The CrunchCup work?

How much cereal does The CrunchCup hold?

How do you control the flow of milk?

Is The CrunchCup dishwasher safe?

How To Use The CrunchCup

Can I cancel my order?

I entered an incorrect address on my order, what do I do now?

I just placed an order, how long will it take to ship?

What should I do if the product arrived damaged or broke during regular use?

What if my order has been marked as delivered, but I haven't received it?

Shipping, Returns & Warranty

My CrunchCup is leaking. What do I do?

I'm not in love with The CrunchCup, can it be returned?

Troubleshooting

Is The CrunchCup dual-insulated?

What is The CrunchCup made out of?

Are there any cereals that The CrunchCup is not suited for?

Is the lid leakproof?

About The Product

Can I personalize my CrunchCup after my purchase?

How and when will my personalized CrunchCup be shipped?

Is there a character limit for personalized text?

I just placed an order for a personalized CrunchCup, but I need to change something. What do I do?

CrunchCup Personalization

Refund policy

Eligibility for Refunds or Store Credit

Instructions for Returns

Refunds

Exchanges & Replacement Warranty

Product Issues and Warranty Coverage

Disclaimer

Still need help?

Order Processing & Fulfillment

Shipping Rates and Estimates

International Shipping

Free Shipping Threshold - US, Canada, UK, and Australia

Shipping Rates and Delivery Times

How do I check the status of my order?

Refunds, Returns, and Exchanges

Shipping policy

Return Policy

Instructions for Returns/Refunds or Exchanges

Exchanges

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