Before every use, we advise that you double-check the following components to ensure that your CrunchCup is functioning optimally:1) Inner Cup and Colored Lid: Ensure that the inner cereal cup is completely 'twisted' into the top colored lid. All the

Before every use, we advise that you double-check the following components to ensure that your CrunchCup is functioning optimally: 1) Inner Cup and Colored Lid: Ensure that the inner cereal cup is completely &apos;twisted&apos; into the top colored lid. All the inner grooves should align so that there are no gaps between the two parts. Also, make sure that the lid is fully tightened to the inner cup before every use. 2) Outer Cup: To reduce the possibility of milk leaks, always remember to check that the outer milk cup is completely tightened around the colored lid. We recommend ensuring that the silicon ring inside the grooves of the colored lid is aligned and hasn&apos;t shifted or moved from the uppermost ridge of the cup. This can occur during transit when you first receive your cup, and after you wash your cup or place it on the top rack of your dishwasher.&#xA0;

My CrunchCup is leaking. What do I do?

We accept returns of unopened and unused products for a full refund for your purchase.Unfortunately, we cannot accept returns for any open or used cups due to health and safety restrictions. If any of the original packaging has been opened and/or use

We accept returns of unopened and unused products for a full refund for your purchase. Unfortunately, we cannot accept returns for any open or used cups due to health and safety restrictions. If any of the original packaging has been opened and/or used, we, cannot accept a return or offer a full refund at this time.Please Note: If your package is on the way, you must wait for it to arrive and return it before receiving a full refund. If you opened and/ or used your product, we do not offer refunds sorry!Please visit our&#xA0;<a href="https://thecrunchcup.com/pages/returns" style=" text-decoration: none;">Return Page</a> to review our return policy and process your return order.

I'm not in love with The CrunchCup, can it be returned?

Send us an email and we'll do our best to get back to you as soon as possible. Please be sure to include any relevant details such as an order number, account email, photos, or anything else that will help us answer your question.

Home

Shop

Cart

Returns

The CrunchCup Help Center

Troubleshooting

How does The CrunchCup work?

How much cereal does The CrunchCup hold?

How do you control the flow of milk?

Is The CrunchCup dishwasher safe?

How To Use The CrunchCup

Can I cancel my order?

I entered an incorrect address on my order, what do I do now?

I just placed an order, how long will it take to ship?

What should I do if the product arrived damaged or broke during regular use?

What if my order has been marked as delivered, but I haven't received it?

Shipping, Returns & Warranty

Is The CrunchCup dual-insulated?

What is The CrunchCup made out of?

Are there any cereals that The CrunchCup is not suited for?

Is the lid leakproof?

About The Product

Can I personalize my CrunchCup after my purchase?

How and when will my personalized CrunchCup be shipped?

Is there a character limit for personalized text?

I just placed an order for a personalized CrunchCup, but I need to change something. What do I do?