Returns

Return Policy

At thecrunchcup.com, we are committed to providing our customers with the highest quality products and customer service. If you are not completely satisfied with your purchase, we will be happy to assist you with a return or exchange.

Eligibility for Refunds or Store Credit

To be eligible for a refund, the following conditions must be met:. *CLEARANCE and FINAL Sale items are excluded as these items are not eligible for returns or exchanges. Refunds go back to your original payment method (excluding any handling fees on

Instructions for Returns/Refunds or Exchanges

To initiate a return or exchange, please follow the steps below:. If your return request is approved and requires shipping, you will receive an email with return instructions and a return shipping label. After the product is returned and inspected by

Refunds

It’s a flat rate of $6.00 USD for return delivery if you choose a refund. This amount will be deducted from your refund total. Please note: We do NOT refund the original shipping charge. If you paid with a Credit Card or PayPal, the full amount of th

Exchanges

If you received a product in a color or style other than what you originally purchased, an exchange is your best option. The cost to return your incorrect color or style is on us!. You’ll receive a prepaid return label and the replacement will be sen

Product Issues and Warranty Coverage

If you believe there is an issue with your product or have questions about your warranty coverage, we ask that you please reach out to our Customer Service team at [email protected]. When reaching out please include your order number, a descri

Disclaimer

We reserve the right to adjust returns if the original item(s) arrives in a condition that does not meet our returns policy. This return policy is subject to change without notice. By making a purchase from thecrunchcup.com, you agree to the terms an