ExchangesUpdated 7 months ago
If you received a product in a color or style other than what you originally purchased, an exchange is your best option. The cost to return your incorrect color or style is on us!
You’ll receive a prepaid return label and the replacement will be sent as soon as we’ve received notice your original parcel is scanned as ‘in transit’ by the postal carrier. The sooner you return the original, the faster you’ll receive the replacement.
This option will only be available if we have enough stock on hand of the preferred color/style – if stock is running low or it’s already sold out, you won’t be able to choose that option. If a color or style sells out before you’ve sent the original back to us, you’ll automatically be issued a refund. A lot of our items sell out very quickly so the faster you get it back to us, the better your chance of the alternative color/style being available and it reaching you.