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RefundsUpdated 7 months ago

It’s a flat rate of $6.00 USD for return delivery if you choose a refund. This amount will be deducted from your refund total. 

Please note: We do NOT refund the original shipping charge.

If you paid with a Credit Card or PayPal, the full amount of the returned items (minus the return shipping cost) will be refunded to your original account. If you paid with a Gift Card, your refund will be issued back to that gift card.

You’ll be issued a pre-paid return shipping label. Print the label, stick the label to the outside of your parcel, place your return items and returns card from your original order inside, and send the parcel back to us. 

Once the returned product has been received and inspected, we will process a refund to your original payment method. Refunds are typically processed within 7-10 business days. If a refund is not received within this time frame, please contact our customer service team.

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