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The CrunchCup Help Center

<p>We try our best to ship out all orders as fast as we can. Please expect your order to ship within 1-2 business days after your order has been confirmed. You will receive an email notification with your tracking number once your order has been shipped. If you do not receive a tracking number after 7 business days, please contact us at&#xA0;<a href="mailto:support@thecrunchcup.com" id="isPasted" style=" text-decoration: none;" target="_blank" title="mailto:support@thecrunchcup.com">support@thecrunchcup.com</a> with your order number so we can investigate further.&#xA0;</p>

We try our best to ship out all orders as fast as we can. Please expect your order to ship within 1-2 business days after your order has been confirmed. You will receive an email notification with your tracking number once your order has been shipped

I just placed an order, how long will it take to ship?

Shipping, Returns & Warranty

How does The CrunchCup work?

How much cereal does The CrunchCup hold?

How do you control the flow of milk?

Is The CrunchCup dishwasher safe?

How To Use The CrunchCup

Can I cancel my order?

I entered an incorrect address on my order, what do I do now?

What should I do if the product arrived damaged or broke during regular use?

What if my order has been marked as delivered, but I haven't received it?

My CrunchCup is leaking. What do I do?

I'm not in love with The CrunchCup, can it be returned?

Troubleshooting

Is The CrunchCup dual-insulated?

What is The CrunchCup made out of?

Are there any cereals that The CrunchCup is not suited for?

Is the lid leakproof?

About The Product

Can I personalize my CrunchCup after my purchase?

How and when will my personalized CrunchCup be shipped?

Is there a character limit for personalized text?

I just placed an order for a personalized CrunchCup, but I need to change something. What do I do?

CrunchCup Personalization

Refund policy

Eligibility for Refunds or Store Credit

Instructions for Returns

Refunds

Exchanges & Replacement Warranty

Product Issues and Warranty Coverage

Disclaimer

Still need help?

Order Processing & Fulfillment

Shipping Rates and Estimates

International Shipping

Free Shipping Threshold - US, Canada, UK, and Australia

Shipping Rates and Delivery Times

How do I check the status of my order?

Refunds, Returns, and Exchanges

Shipping policy

Return Policy

Instructions for Returns/Refunds or Exchanges

Exchanges

I just placed an order, how long will it take to ship?Updated 15 days ago